http://www.cjc.org/blog/archives/2005/03/22/taxcut-2004/ Sun, 26 Sep 2010 03:06:45 +0000 hourly 1 https://wordpress.org/?v=4.9.8 http://www.cjc.org/blog/archives/2005/03/22/taxcut-2004/comment-page-1/#comment-20387 Fri, 15 Sep 2006 16:37:44 +0000 /?p=128956#comment-20387 I am done with Taxcut!! Their customer service ranks as the worst. I had used the program for years however last year I received a CD in the mail and ordered deluxe+state and then a second state program. During a move I lost the CD. When I called customer service they couldn’t find the order – it seems that there are 3 taxcut companies/departments. one for online, one for CD bought in the store and one for CD’s sent out and none of them can access the information from the ohter one. After hours on the phone I had to pay for everything again because of inaction on customer services part. They can’t find the confirmation codes given to me for the program and even faxing copies of their confirmation e-mail didn’t help.

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