http://www.cjc.org/blog/archives/2003/07/16/digital-cameras-as-data-gathering-devices/ Sun, 26 Sep 2010 03:06:45 +0000 hourly 1 https://wordpress.org/?v=4.9.8 http://www.cjc.org/blog/archives/2003/07/16/digital-cameras-as-data-gathering-devices/comment-page-1/#comment-21 Thu, 17 Jul 2003 14:40:35 +0000 /?p=234#comment-21 Actually, thinking about it further, digicams for people needing tech support wouldn’t be a bad thing. They can take pictures of the backs of the machines to show how they’ve plugged the cables in, and (if it mattered) they can take a picture of the BSOD. And the CD-tray-as-coffee-cup-holder may be spotted in real life. I suppose this is just saying that more info is generally useful for tech support, especially from naive users, and getting that info in a relatively straightforward way with a picture would be a good thing.

]]> http://www.cjc.org/blog/archives/2003/07/16/digital-cameras-as-data-gathering-devices/comment-page-1/#comment-20 Thu, 17 Jul 2003 13:18:57 +0000 /?p=234#comment-20 Well, the accounting guy here frequently sends us screen shots of the error message on his screen. Usually as giant BMPs, so a picture from a digital camera, usually a JPG, would be an improvement.

]]> http://www.cjc.org/blog/archives/2003/07/16/digital-cameras-as-data-gathering-devices/comment-page-1/#comment-19 Thu, 17 Jul 2003 13:13:52 +0000 /?p=234#comment-19 I wonder how long it will be before someone sends me tech support mail with a picture of their monitor taken with a digital camera?

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